If you’re wondering how to apply for the HSBC Star Alliance card, it means you’ve realized it’s perfect for your lifestyle.
You’ve come to the right place! Here you’ll discover what you need to have on hand to apply.
Whether you travel frequently for leisure or work, the Star Alliance Gold status and the card’s exclusive benefits will make a big difference in your experiences, as you can enjoy more comfort and special conditions on flights and in lounges.
In addition to these benefits, it’s a great everyday financial companion for daily purchases, even flight bookings, as it offers points on most spending.
In short, you’ll have everything you need in a single credit card! So, let’s see how you can get it without any complications.
To be approved for an HSBC Star Alliance Credit Card, you must:

- Be over 18 years old
- Be an Australian citizen, permanent resident, or hold a long-term visa
- Have an annual income of at least AUD 75,000
- Have a good credit rating, meaning no recent history of defaults.
Documents and information you’ll need to have on hand:

- Accepted proof of identity: Australian driver’s license or passport
- Proof of residence if you are not an Australian citizen: Passport, Australian visa, and full employment contract.
- Proof of income: Latest payslip, showing accumulated earnings for the year, issued within the last 30 days for general workers.
For retirees, 2 most recent pension income credit transactions or details of the most recent bank transaction proving pension deposits are accepted.
Finally, if you are self-employed, you must present the most recent Assessment Notice from the Australian Tax Office, issued within the last 16 months, and a document containing your ABN. - Other sources of income: If you supplement your income with rent or investments, for example, you can report them to increase your chances of approval and receive a limit compatible with your repayment capacity.
What is the HSBC Star Alliance card limit?

The minimum credit limit is $6,000, but remember that each customer may receive a specific offer compatible with their income and repayment capacity.
This means that the limit can be higher if you demonstrate a high income. The bank will always offer the most suitable conditions possible.
How to apply for the HSBC Star Alliance card: Step by Step

You can apply entirely online in a few minutes:
- Fill in your personal and contact details (mobile and email). Enter your primary email as this is where you will receive the response about approval and other relevant information about the credit card.
- Read the privacy terms and if you agree with everything, click “accept” to continue with the application.
- Financial information is the most important step for you to get approval and an adequate credit limit, so fill it in carefully and send images of the documents.
- Review all information and confirm the submission of the application to wait for the analysis of your profile.
Frequently Asked Questions:

When will I know if I have been approved? The time can vary as it depends on the time needed to analyze all the documentation, but you will receive notifications to update you on the progress and you can also track the status through the bank’s app.
Where can I track and exchange my Star Alliance points? The company has a complete portal for you to track your balance and select your preferred airline to convert the points into miles in the available frequent flyer program.
Shortly after your approval, you will receive an email within 3 days with your Star Alliance ID, but you can also view it in the app and statements after activating the card.
How can I contact customer service if I have any questions? If you need support with your application, call 1300 131 605 from Monday to Friday.
This number is also available for requests if you prefer, or you can also go to a branch in person.
You will be redirected to the bank’s website.